Atlanta Gas Light Company

At Atlanta Gas Light, our goal is to make every customer experience an outstanding one. Whether you’re calling with a simple question about your service or to report an emergency, you’ll talk to someone who’s prompt, professional and courteous, regardless of whether you talk to us on the phone or e-mail us.

Here’s how to get in touch with us:

Report Leaks, Odors and Emergencies

Inside Metro Atlanta: 770-907-4231 / Outside Metro Atlanta: 1-877-427-4321. We’re here 24 hours a day.

Call Before You Dig

Even with small projects, like planting trees and shrubs, it’s important to call us before you dig to make sure you’re not digging where there are gas lines or other utility lines. In Georgia, just dial 811 — or 1-800-282-7411 — to reach the Utilities Protection Center of Georgia.

If you’re digging with mechanized equipment, the law requires you to call at least 48 hours before you dig.

Call Customer Service

We’re here to help our customers with any of their questions or concerns from 7 a.m. to 8 p.m., Monday through Friday. (Y hablamos español.)

To reach us by phone 770-994-1946 Inside Metro Atlanta / 1-800-427-5463 Outside Metro Atlanta.

You can fax us toll-free at 1-800-442-1427.

You can e-mail our Customer Care Center at aglcustomercare@aglresources.com.

Our mailing address is:

Atlanta Gas Light
P.O. Box 4569
Dept. 6250
Atlanta, GA 30302-4569

Get Information About Our Company

To get general information about Atlanta Gas Light, contact our parent company by calling 404-584-4000, or write to:

AGL Resources Inc.
P.O. Box 4569
Atlanta, GA 30302-4569

You can reach our media relations team 24 hours a day.
After hour’s media inquiries:
Tami Gerke 404-558-2307
Alan Chapple 404-783-3011

Our speakers’ bureau can provide Atlanta Gas Light experts to talk to school groups, civic organizations and other groups. Topics we can cover include safety, careers in the natural gas industry, conservation tips and the advantages of gas appliances. Just call 404-584-4272.

To give us feedback about our Web site, send an e-mail to corpcomm@aglresources.com.