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Atlanta Gas Light warns customers about scammers impersonating gas utility workers

ATLANTA – Sept. 13, 2013 – Atlanta Gas Light is warning customers of a scam, currently occurring in the Marietta and Decatur area, in which a person is reportedly impersonating utility employees in an attempt to obtain customers’ account and personal information.

This week, Atlanta Gas Light began receiving reports from several customers who said that a man claiming to be a company employee knocked on their doors and stated he could lower their natural gas costs if they showed him their gas bills. According to the customers, the impersonator, described as a male between 25 and 30 years of age, was persistent and got irritated when customers refused the request.

Atlanta Gas Light is working with local authorities as they continue to investigate these incidents. The company also is warning residents to take the necessary precautions to ensure their personal safety and protect their identity.

Below are recommended guidelines:

  • Atlanta Gas Light will never dispatch a representative to your residence to view your natural gas bill.
  • Whenever a field service representative or contractor is conducting business on behalf of Atlanta Gas Light, they will provide official company identification.
  • If you any have concerns about someone claiming to be a utility representative, please contact our Customer Care Center at 1-800-427-5463 to confirm that an Atlanta Gas Light representative has been scheduled to perform work at your premises.
  • Customers who believe they are a victim of this type of scam should contact their local police departments.  
For more information, visit www.atlantagaslight.com.

About Atlanta Gas Light 
Atlanta Gas Light, a wholly owned subsidiary of AGL Resources (NYSE: GAS), provides natural gas delivery service to more than 1.5 million customers in Georgia. In operation since 1856, the company is one of the oldest corporations in the state. For more information, visit www.atlantagaslight.com
About AGL Resources 

AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services, midstream operations and cargo shipping. AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves approximately 630,000 retail energy customers and approximately 1.2 million customer service contracts through its SouthStar Energy Services joint venture and Pivotal Home Solutions, which market natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management, ownership and operation of natural gas storage facilities, and ownership of Tropical Shipping, one of the largest containerized cargo carriers serving the Bahamas and Caribbean region. AGL Resources is a member of the S&P 500 Index. For more information, visit www.aglresources.com.


Media Contact 
Kristie Swink Benson 
Office: 404-584-3167