Exclamation Icon Leaks, Odor or Emergencies 877.427.4321
811 Icon Call Before You Dig
Dial 811
Exclamation Icon Leaks, Odor or Emergencies 877.427.4321
811 Icon Call Before You Dig
Dial 811

Atlanta Gas Light Prepares For Hurricane Season

Safety guidelines encourage customers to take appropriate steps to keep themselves and their families safe

SAVANNAH, Ga. – May 28, 2015 – Predictions of a below-average 2015 Atlantic hurricane season should not be an opportunity for residents to let down their guard, according Bryan Batson, president, Atlanta Gas Light. The company is reminding customers that taking the necessary precautions now is the best way to protect themselves and their families before severe weather hits.

The Atlantic hurricane season, a six-month period that begins June 1 and runs through November 30, is typically the time of year when the likelihood for tropical depressions, tropical storms or hurricanes peak. This period also can lead to tornados and related weather emergencies, such as flooding.

June also is National Safety Month, which helps bring awareness to important weather-related safety issues.

Atlanta Gas Light is providing the following guidelines associated with natural gas safety before, during and immediately following a severe weather emergency:

Detecting Gas Leaks

  • If customers smell the rotten egg odor that is often associated with natural gas, they should immediately leave the affected area and call the 24-hour emergency response line at 800.427.4321 from a safe location.
  • Residents should never try to identify the source of a leak themselves.
  • If the odor of gas is present, do not use a telephone or cellular phone, turn light switches on or off, operate any appliance or do anything that might cause a spark, such as a lighting a match.

Damage Prevention

  • Strong winds and saturated grounds could cause trees to become uprooted. Before removing downed trees, customers should dial [8-1-1] to have the location of underground utility lines marked, because downed trees could become tangled with the natural gas lines.
  • If a natural gas meter is damaged or gas line is exposed, immediately leave the area and call the 24-hour emergency response line at 800.427.4321 from a safe location.

Meter Safety

  • Customers are encouraged to know how to locate their natural gas meter.
  • Following a weather emergency, ensure the gas meter is visible and the area surrounding the meter is free of trash and debris. Mechanical equipment used after the storm to clean up a location may damage the meter if it is hidden.
  • If a natural gas meter is damaged or gas line is exposed, immediately leave the area and call the Atlanta Gas Light 24-hour emergency response number at 800.427.4321.

Appliance Safety

  • Customers are advised to leave their natural gas service on during a hurricane or severe storm. Most gas appliances have safety valves that shut off the flow of gas automatically if the pilot light goes out.
  • If flooding occurs at a residence or business and the gas appliances are under water, customers are advised not to operate their appliances until a safety inspection is conducted.

Natural Gas Generators

  • During a power outage, natural gas generators provide continuous fuel supply from an existing natural gas line.  While these units are available in a range of sizes to meet various energy needs, customers are encouraged to contact Atlanta Gas Light to determine whether their service line meets load requirements for the generator’s safe and efficient operation.

About AGL Resources
AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services and midstream operations. AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves approximately 630,000 retail energy customers and approximately 1.2 million customer service contracts through its SouthStar Energy Services joint venture and Pivotal Home Solutions, which market natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management and ownership and operation of natural gas storage facilities. AGL Resources is a member of the S&P 500 Index. For more information, visit www.aglresources.com.
 
About Atlanta Gas Light
Atlanta Gas Light, a wholly owned subsidiary of AGL Resources (NYSE: GAS), provides natural gas delivery service to more than 1.5 million customers in Georgia. In operation since 1856, the company is one of the oldest corporations in the state. For more information, visit www.atlantagaslight.com.

###

Media Contact
Kristie Benson
Cell: 404.387.8067
kbenson@aglresources.com