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Contact Us

Report a leak, odor, or emergency

Call 877.427.4321. We’re here 24 hours a day.

Talk with someone before I dig

Even with small projects, like planting trees and shrubs, it’s important to call us before you dig to make sure you’re not digging where there are gas lines or other utility lines. In Georgia, just dial 811 – or 800.282.7411 – to reach the Utilities Protection Center of Georgia. If you’re digging with mechanized equipment, the law requires you to call at least 48 hours before you dig.

Find out if natural gas is available in my area

Submit a Gas Availability Request

Find a natural gas contractor

Find a natural gas contractor through our Find a Contractor tool.

Contact my natural gas provider

Visit https://psc.ga.gov/ to find your natural gas provider.

Add a Service / Switch to Natural Gas

Home is already set up for natural gas

If your home is already set up for natural gas service, then all you need to do is to set up an account. To start your natural gas service, select and contact a Marketer.

Our How to Choose a Marketer page can help you get ready to make your choice.

*Be sure your electric and water services are turned on prior to having your natural gas service initiated.

Home is not set up for natural gas

If your home isn't set up - but you're ready to start enjoying the comfort, reliability and performance of natural gas - then give us a little information and we'll have an Atlanta Gas Light representative contact you within two business days.

Click here to get started.

Unsure if your home is already set up for natural gas?

Here's how to tell:

  • Do you get a monthly bill from one of these natural gas marketers?
  • Is there a meter on the inside or outside of your home?

If you answered "yes" to either one of those questions, then your home is already set up for natural gas. Just contact a marketer to get started.

Still not sure? Just give us a little information and an Atlanta Gas Light representative will contact you within two business days to help you get started.

Transfer Natural Gas Service

Moving from one address to another? Contact your natural gas marketer to transfer your service here.

Stop Natural Gas Service

Are you sure you want to lose the comfort and reliability of natural gas?

  • Natural gas is the best energy choice for people ... and the planet we live on.
  • No matter the season or weather, natural gas is one of the safest and most reliable sources of energy for homes and businesses.
  • Choosing natural gas promotes energy independence: There is an abundant domestic supply.
  • Choosing natural gas for home appliances and business equipment is an environmentally responsible way to get the comfort, reliability and performance you need today.
  • Natural gas has an immediate positive environmental impact. Alternative and renewable sources now meet only 6 percent of our nation’s energy needs.

If you’re still sure you want to stop natural gas service, contact your marketer.

Find out about natural gas vehicles

For an individual consultation with an Atlanta Gas Light representative, please review our Natural Gas Vehicles page and/or complete the following brief survey.

Contact:

Ian Skelton
Director, Natural Gas Vehicle Markets
iskelton@southernco.com

Contact Customer Service

We’re here to help our customers with any of their questions or concerns from 7 a.m. to 8 p.m., Monday through Friday (Closed on holidays). Reach us by phone at 800.427.5463 (Y hablamos español). Fax us toll-free at 800.442.1427. Email our Customer Care Center at G2aglcustomercare@southernco.com.

 

DO NOT email us regarding a possible leak or natural gas emergency; instead please call 877.427.4321 away from the possible leak.

Information about Atlanta Gas Light

To get general information about Atlanta Gas Light, contact our parent company by calling 404.584.4000, or write to P.O. Box 4569 Atlanta, GA 30302-4569.

Report a leak, odor, or emergency

Call 877.427.4321. We’re here 24 hours a day.

Talk with someone before I dig

Even with small projects, like planting trees and shrubs, it’s important to call us before you dig to make sure you’re not digging where there are gas lines or other utility lines. In Georgia, just dial 811 – or 800.282.7411 – to reach the Utilities Protection Center of Georgia. If you’re digging with mechanized equipment, the law requires you to call at least 48 hours before you dig.

Find out if natural gas is available in my area

Submit a Gas Availability Request

Find a natural gas contractor

Find a natural gas contractor through our Find a Contractor tool.

Contact my natural gas provider

Visit https://psc.ga.gov/ to find your natural gas provider.

Add a Service / Switch to Natural Gas

To begin your switch to natural gas, please fill out our form here.

To add a Builders New Service Line, please fill out our form here.

To activate or deactivate your meter, please fill out our form here.

To submit a commercial project data request, please fill out our form here.

To submit a residential project data request, please fill out our form here.

To request a 2 PSIG or Large Meter, please fill out our form here.

To submit a Deleveloper Plat Submission, please fill out our form here.

Transfer Natural Gas Service

Moving from one address to another? Contact your natural gas marketer to transfer your service here.

Stop Natural Gas Service

Are you sure you want to lose the comfort and reliability of natural gas?

  • Natural gas is the best energy choice for people ... and the planet we live on.
  • No matter the season or weather, natural gas is one of the safest and most reliable sources of energy for homes and businesses.
  • Choosing natural gas promotes energy independence: There is an abundant domestic supply.
  • Choosing natural gas for home appliances and business equipment is an environmentally responsible way to get the comfort, reliability and performance you need today.
  • Natural gas has an immediate positive environmental impact. Alternative and renewable sources now meet only 6 percent of our nation’s energy needs.

If you’re still sure you want to stop natural gas service, contact your marketer.

Find out about natural gas vehicles

For an individual consultation with an Atlanta Gas Light representative, please review our Natural Gas Vehicles page and/or complete the following brief survey.

Contact:

Ian Skelton
Director, Natural Gas Vehicle Markets
iskelton@southernco.com

Find out about natural gas equipment

Visit our Equipment page here to find out more about natural gas equipment.

Find information about the Atlanta Gas Light - Pipeline Integrity Management Plan

For more information about the Atlanta Gas Light Pipeline Integrity Management Plan, contact us.

Contact our Energy Connections Center

Contact our Energy Connections Center at 800.599.3770.

Contact Customer Service

We’re here to help our customers with any of their questions or concerns from 7 a.m. to 8 p.m., Monday through Friday (Closed on holidays). Reach us by phone at 800.427.5463 (Y hablamos español). Fax us toll-free at 800.442.1427. Email our Customer Care Center at G2aglcustomercare@southernco.com.

 

DO NOT email us regarding a possible leak or natural gas emergency; instead please call 877.427.4321 away from the possible leak.

Information about Atlanta Gas Light

To get general information about Atlanta Gas Light, contact our parent company by calling 404.584.4000, or write to P.O. Box 4569 Atlanta, GA 30302-4569.

Communications Request

Schedule a Speaker

Our speakers’ bureau can provide Atlanta Gas Light experts to talk to school groups, civic organizations and other groups. Topics we can cover include safety, careers in the natural gas industry, conservation tips and the advantages of gas appliances. Call us at 404.584.4915 to learn more.

Contact a Communications Specialist

Only members of the news media may contact the communications department:

 

Mekka Parish, Manager, Media Relations  
Office: 404.584.4165
Cell: 404.387.8067
msparish@southernco.com