Natural gas is a colorless, odorless fuel. As a safety precaution, we add a chemical odorant called mercaptan that gives natural gas an odor often associated with rotten eggs. This distinctive scent allows you to smell a potential leak if it occurs. Always leave if you suspect a leak. Natural gas is non-toxic, lighter than air and displaces oxygen. In severe cases, if not used properly, it may lead to asphyxiation, and has a risk of ignition near a spark. It's important to know that some people may not be able to detect the odorant because they have a diminished sense of smell, known as olfactory fatigue, or because the odor is being masked by other odors in the area. Certain conditions may cause the odorant to diminish so that it is not detectable. Never try to find the leak yourself.
LOOK for blowing dirt, discolored vegetation or continued bubbling in standing water.
LISTEN for a hissing or roaring noise near a natural gas appliance or line.
SMELL for the distinctive, rotten-egg odor associated with natural gas. You should act any time you detect even a small amount of this odor in the air.
LEAVE the area immediately and move a safe distance away from the potential leak, while avoiding any action that may cause sparks. Do not try to identify the source or to stop the leak yourself.
AVOID using any sources of ignition, such as cell phones, cigarettes, matches, flashlights, electronic devices, motorized vehicles, light switches or landlines, as natural gas can ignite from a spark or open flame, possibly causing a fire or explosion. Natural gas is non-toxic, lighter than air and displaces oxygen. In severe cases, if not used properly, natural gas can also lead to asphyxiation.
CALL Atlanta Gas Light at 877.427.4321 or 911 once you are out of the area of the suspected leak and in a safe place. Stay away until Atlanta Gas Light or emergency personnel indicate it is safe to return.
Read more here about the employees and the work behind the award.
A utility line is damaged once every three minutes nationwide during excavation projects, but most of these accidents are preventable if lines are marked before digging begins. Employees from Atlanta Gas Light's (AGL) Carrollton Service Center have been hard at work ensuring these damages don't happen on their watch.
The team recently received the 2020 SyncGlobal Telecom/Carroll EMC 811 Day Award, recognizing their great care adhering to state dig laws while performing underground construction.
The Carrollton Service Center actively participates in its local Georgia Utilities Coordination Council (GUCC) chapter. The award highlighted our employees' exemplary dedication to working safely in the area and promoting safe digging with other excavators serving the region.
"I'm very proud of the employees and their stewardship of safe digging," said Region Director, Phil Buchanan. "Safe digging is a very important focus for our company, and our employees regularly demonstrate our values of Safety First and Total Commitment when it comes to how they do their work."
You may click here for more on Atlanta Gas Light's focus on safe digging.
Find out what to do to prevent interruption of service in case of severe weather.Stay Safe
Keep your natural gas appliances
and/or equipment in good working condition by following these safety tips.