Residential Services

Want to Start, Add or Move Natural Gas Service?

If your home has an existing natural gas meter and you need to start service, contact a natural gas marketer.

Bill Payment Assistance

If you or someone you know is worried about paying bills or missing a payment, help is available.

Service Visit Information

For the safety of you and our employees, Atlanta Gas Light requires a customer or authorized representative, 18 years of age or older, must be present when our field service representatives enter your home or business to perform work and safety checks.

Pets should be safely secured away so as to not interfere with field technicians inspection of your gas meter, all appliances (both electric and gas), and any gas lines. Clear and safe access to all appliances is required. You can prepare by taking the following steps prior to a technician arriving:

• Unlocked attics and crawl spaces
• Sufficient clearance around appliances and the meter that will permit a thorough inspection
• Safe ladder access to elevated areas where appliances are located

Why Switch to Natural Gas?

Natural gas is clean, safe, reliable and affordable energy source.  

Reliable Supply:

• Natural gas provides comfort and reliability – at an affordable price.
• No matter the season or weather, natural gas service is rarely interrupted by severe storms and inclement weather, owing to underground infrastructure. When the power goes out, you can count on natural gas to keep you warm, the stove ready to cook, and the water hot.

Environmental Benefits:

• Natural gas is the cleanest fossil fuel and produces low emissions. 
• Natural gas for heating is an environmentally responsible way to get the comfort and reliability you need.