Residential Services

Want to Start, Add or Move Natural Gas Service?

If your home has an existing natural gas meter and you need to start service, contact a natural gas marketer.

No Power? No Problem!

When a storm knocks out your power, natural gas generators kick in quickly to provide enough power to run all of your appliances.

Service Visit Information

For the safety of our customers and our employees, Atlanta Gas Light requires that a customer or authorized representative, 18 years of age or older, must be present when our field service representative enters a home or business to perform work or safety checks.

Pets must be stowed. Pets should be safely secured in a location as to not interfere with field technicians inspection of the gas meter, all appliances (electric and gas), and any necessary gas lines.

Clear and safe access to all appliances is required. This can include the following:

• Unlocked attics and crawl spaces
• Sufficient clearance around appliances and the meter that will permit a thorough inspection
• Safe ladder access to elevated areas where appliances are located

Why Switch to Natural Gas?

Natural gas is clean, safe, reliable and affordable energy.  

Reliable Supply:

• Natural gas provides comfort and reliability – at an affordable price.
• No matter the season or weather, natural gas service is rarely interrupted by severe storms and inclement weather, owing to underground infrastructure. When the power goes out, you can count on natural gas to keep you warm.

Environmental Benefits:

• Natural gas is the cleanest fossil fuel and produces low emissions. 
• Natural gas for heating is an environmentally responsible way to get the comfort and reliability you need.