The safety of our customers and communities is our highest priority. That’s why at all times, including when severe weather events occur, we strongly advise customers to adhere to the following guidelines associated with natural gas meters and appliances.
It's important to check your heating appliances to ensure they're working safely. Clean or replace air filters regularly. Keep the space around the furnace clean and clear, and check to see that the furnace or boiler is free of rust, dust or corrosion. It's also imperative to ensure that furnace panels and grills are in place and that the fan compartment door is closed when the furnace is on - leaving these doors open can cause carbon monoxide to build up.
Signs your heating system needs immediate attention:
For information on choosing the right filters for your furnace, scroll down below.
Keep your tap water temperature set at 120 degrees Fahrenheit (the "warm" or "low" setting on your water heater). For children or senior citizens, water temperature between 95 and 100 degrees may be more suitable.
How to test your water temperature:
July is the peak month for grilling fires, according to the National Fire Protection Association. A stationery natural gas grill can help avoid the safety worries associated with portable grills. Customers are encouraged to take precautions when grilling this summer:
Hurricane season runs from June to November, increasing the likelihood of power outages, especially in southern and eastern coastal states, while tornadoes or other summer severe weather can strike anywhere in the U.S. The safest way to supply backup power to your property during an electrical outage is with a natural gas standby generator. Different from portable generators that run on gasoline, natural gas standby or stationary generators operate automatically and can run indefinitely. To make sure your natural gas generator is ready for storm season:
Have your standby generator installed by a qualified contractor to ensure all building codes are followed. To locate a contractor, use our Find A Contractor tool.
Work with your contractor or dealer to size the standby generator correctly to avoid overloads or inadequate power supply. Most dealers have online calculators on their websites.
Read through the owner’s manual to be familiar with your product’s warnings and directions.
Stationary standby generators have weatherproof housing to operate safely outdoors, while portable generators can pose risks of electric shock or fire, especially when operated in wet conditions.
Make sure your hands are dry before touching a generator. Keep children and pets away from generators. NEVER try to power the house wiring by plugging a portable generator into a wall outlet, a practice known as “backfeeding.”
Generators should run only outdoors in an area with plenty of ventilation, away from windows, doors and vents, never inside a home or garage.
When thinking about home maintenance, your furnace filter is probably the furthest thing from your mind. But it may be time to rethink your home maintenance priorities. Furnace filters are an inexpensive and easy-to-replace item with an important purpose. Filters protect your blower fan and compressor from particles and debris that could damage your system and impact air quality in your home. There are numerous filter sizes, styles and designs to choose from, but with these tips, you’ll be able to quickly and easily pick the best filter for your unit.
Most furnace filters have their size printed on them, so you can check your existing filter for the correct measurements. If you aren’t able to find the size, check the owner’s manual or website. You can also measure the current filter being used as well as the width, height and depth of the furnace filter slot. Filters normally have two sets of measurements – the “Actual size,” which include the true dimensions of the filter, and the “Nominal size”, which is the actual size rounded up to the next whole number. For example, a filter with an actual size of 19.5” x 19.5” x .75” has a nominal size of 20” x 20” x 1”. Two filters might that have the same nominal size might not necessarily have the same actual size, making it important to check the size of your insert. Take your measurements with you to ensure you’re getting the one that will best fit the available space.
Filters have different benefits based on the material that they’re made of and will have a major impact on air quality in your home. Considerations for filter materials might include how long you plan on living in your home or apartment, as well as if you or any of your family members have any medical concerns like allergies or asthma. Here’s a rundown of filter materials and their capabilities.
Filters with a higher minimum efficiency reporting value (MERV) rating will render better air quality, but they cost more to regularly replace. MERV was developed on a scale from 1 to 16 to determine the efficiency of air filters, meaning that the higher the MERV rating, the fewer dust particles and contaminants will pass through the filter. If anyone in your home has special health needs, the investment might be necessary. Consider pets, indoor pollutants and your budget when you’re picking the right filter for you and your family. Regardless of what you choose, make sure to change and clean your filter as recommended to remain as comfortable as possible and help your furnace do its job effectively.