Reminds Customers About the Senior Citizen Discount
ATLANTA – May 6, 2019 – May is National Older Americans Month and to celebrate, Atlanta Gas Light is reminding its customers about the company’s Senior Citizen Discount.
“Every family deserves reliable energy at a price they can afford,” said Bryan Batson, president of Atlanta Gas Light. “For many older Georgians on a fixed income, the Senior Citizen Discount can offer some relief on the Atlanta Gas Light base charge.”
Customers 65 years of age or older and who have a total annual combined household income of $24,980 or less are eligible for up to a $14 monthly discount on their base charge. Natural gas service must be in the senior customer's name to be eligible. To apply, seniors should complete and mail in the application found on atlantagaslight.com.
In addition, Atlanta Gas Light is cautioning seniors about scam tactics. Although there are several, a common tactic involves a customer receiving an unsolicited phone call from an individual who falsely claims to be a company representative. The scammer warns that the company will disconnect the customer’s natural gas service if a payment is not made within a short timeframe.
Other tactics include scammers duplicating a company’s upfront Interactive Voice Response system, so when customers call back phone numbers provided by the scammer, it appears to be legitimate. Some of these scammers also use caller ID spoofing to replicate a company’s customer service number.
Below are additional tips to help identify and protect against seniors against scammers:
Red flags for scam activity
How to protect yourself
Any customer who suspects or experiences fraud or feels threatened during contact with an individual posing as a company representative, should contact local authorities, and then the customer care center phone number listed on their bill.
For information about natural gas safety, visit atlantagaslight.com/safety.
About Atlanta Gas Light
Atlanta Gas Light is one of four natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Atlanta Gas Light provides natural gas delivery service to more than 1.6 million customers in Georgia. In operation since 1856, the company is one of the oldest corporations in the state. For more information, visit atlantagaslight.com.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states with 685,000 retail customers through its companies that market natural gas and related home services. Other nonutility businesses include investments in interstate pipelines, asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.
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