ATLANTA – November 15, 2022 - The safety of our customers is top priority for Atlanta Gas Light, and that includes protecting your personal information. Utility scams, often referred to as imposter scams, cost American consumers $2.3 billion in 2021**. It is more important than ever for customers to be vigilant and know what steps to take to prevent themselves or their families from falling victim.
Atlanta Gas Light is joining 150 U.S. and Canadian energy companies marking November 16, 2022, as Utility Scam Awareness Day. The purpose is to raise awareness of and help educate customers on the tactics used by scammers. Many natural gas, electric and water customers throughout the country are being targeted by impostor utility scams each day.
“The first step in protecting our customers from a scam is making them aware of the common tactics that scammers use,” said Pedro Cherry, Atlanta Gas Light president and CEO. “We’re partnering with energy companies across the country to educate our communities about this important issue.”
In recent years, scammers have gotten deceptively creative with increased calls, texts, emails and in-person tactics, contacting electric and gas customers asking for immediate payment to avoid service disconnection.
Atlanta Gas Light strongly encourages customers to stay vigilant of potential scam activity such as:
Atlanta Gas Light also takes proactive measures to protect customers.
Customers who suspect or experience fraud should hang up, delete the email or shut the door, then immediately contact local authorities.
For more information, visit atlantagaslight.com/fraudprotection.
**Source: Federal Trade Commission
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.3 million natural gas customers through its regulated distribution companies in four states with approximately 666,000 retail customers through its companies that market natural gas. Other businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.
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